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We know you believe
us when we say that Heat Trace are Europe's leading trace heating
supplier - who boast a fantastic range, superb customer service, excellent
after-sales service and proven track record - but we'd still like
to give you some proof ...
I would like
to take this opportunity of thanking your Production personnel for
their efforts in turning around the final element of our order.
I
was particularly pleased that, as promised, I was telephoned at home
on the Sunday of the May bank holiday weekend in order that I could
be kept up to speed with the despatch which was due out that holiday
Monday. I would also be grateful if you would pass my comments on
to your Production and the Logistics Department, who I know did everything possible to get this
order out on schedule.
Customer based in Kent, UK 2000
he performance of a limited quantity of self
regulating tracers from another manufacturer has failed to meet the
expectations of our client so that we expect to place all further
orders for Trace Heating Systems with your Company.
Customer based in Auckland, New Zealand 1986
As you are aware, we have an extremely good
relationship with our present supplier - Heat Trace. We are in fact
one of their largest clients in the UK. We do not believe that any
other company could improve on their price or their quality. The service
we get from them also reflects our status in terms of customer ranking.
Indeed over the last two years or so, the level of advice, technical
assistance and general cooperation afforded to us by Heat Trace has
proved an absolute boon to our company. In short, Heat Trace will
always be our mainstream supplier.
Customer based in Kent, UK 1997
I write to express my gratitude with the professional
attitude and quality of service your company has rendered during the
installation of your Product. I would also like to thank Mr John Fern,
whose dedication to the quality control of your Product throughout
the entire installation of the Frost Protection project was superlative.
It only remains for me to add that I would have no hesitation in recommending
your Product and Installation service.
Customer based in London, UK 1989
The broad product range of Heat Trace Ltd is
an advantage. In conclusion, I have no hesitation in recommending
Heat Trace Ltd as a company having good products and who offer a good
service.
Customer based in Singapore, 1986
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